GlowRadius Researcher
November 17, 2025

How DigiCloud Scaled Pipeline with the GTM Agent

DigiCloud’s GTM team shares how they joined the Agentic Marketing movement — scaling outbound and pipeline generation by deploying their first GTM Agent.

About DigiCloud

DigiCloud is a Salesforce powerhouse reshaping enterprise automation. It has scaled rapidly, serving over 120 clients across more than 12 industries, backed by a 100+ member team and a portfolio of 20+ proprietary Salesforce accelerators.

Its standout projects include a complete quote-to-cash automation rollout for a global forging OEM, integrating Salesforce CPQ and QlikView to drive top-line impact and forecasting accuracy. With revenue in the multi-crore range and active hiring across Pune, Noida, and international hubs, DigiCloud is building deep vertical expertise and execution muscle in manufacturing, healthcare, and BFSI.

As its accelerator suite gains traction and enterprise clients double down on process transformation, DigiCloud is establishing itself as a mission-critical partner for scaling customer operations and one of the most compelling firms redefining how Salesforce is delivered in high-stakes industries.

The Challenge: Manual Outbound and Missed Opportunities

With a lean GTM team, DigiCloud’s outbound relied heavily on manual effort – researching accounts, finding contacts, and crafting personalized outreach.
Teams want to know: Which accounts show buying signals? Which ones convert? Without a system, outbound becomes guesswork. That’s where GTM agents step in—automating this entire flow with clarity on what’s working and why.

The Solution: Building an AI-Driven GTM Engine

DigiCloud had a lean GTM team, so they built an acquisition system that must have everything in one place.

Here’s what the team unlocked

  • Access to 15+ curated account databases
  • Signal-based TAM segmentation
  • Automated enrichment, scoring, and qualification
  • Personalized 1:1 icebreakers and contextual follow-ups
  • CRM sync and campaign scheduling – all in one system

Problem Scenario

Digicloud was trying to identify companies that resemble their ideal customers — Salesforce-using organizations led by Directors, based in the USA, and with 100+ employees. These signals indicate direct access to decision-makers, readiness for process automation, and the scale that demands Salesforce customization. The challenge lies in filtering for companies that not only use Salesforce but also struggle to achieve sales and service efficiency. By narrowing down these signals, Digicloud can focus their outreach on accounts where their solution is most urgent and impactful. This ensures faster sales cycles and better-qualified leads.

Solution Stack

The GTM Agent acts like a full-time SDR – autonomously finding, enriching, and qualifying accounts that fit DigiCloud’s ICP. Act quickly to book meetings within the next 10 days, as these accounts are prime for conversion right now.

Signals  

Signal 1: Lookalikes of existing customers — Salesforce-using companies led by Directors
Signal 2:
Companies headquartered in the USA
Signal 3:
Companies with 100+ employees (mid-sized or scaling teams)

Now, let’s take a look at how the GTM Agent put this into action.

GTM Agent Process and Steps

The GTM Agent targeted accounts matching the above signals and turned high-intent leads into warm conversations—without any manual follow-ups from the founder. This gave the team bandwidth to focus on closing, while outbound ran on autopilot.

Challenge: The manual, time-intensive process of finding companies actively hiring.

Solution: A custom AI workflow implemented to automate lead identification, research, and qualification.

Let’s take a look at the flow run by the AI Agent for DigiCloud

DigiCloud AI Agent Process and Steps

The DigiCloud custom AI workflow process starts with a simple input, much like what a human SDR would begin with — basic details about one or more companies. From there, the AI agent searches the public web to identify lookalike companies and enriches them with firmographic data such as location, size, and Salesforce usage.

Next, it identifies relevant decision-makers (Sr. Execs, Directors) and enriches their profiles with verified email addresses. Once the contacts are ready, the system automatically pushes this enriched data into your CRM or email sequencer (like Smartlead), setting the stage for targeted outbound campaigns.

This end-to-end automation helps sales teams skip hours of manual research and focus only on high-probability conversations.

What Worked Best For The DigiCloud Team

Human-in-the-Loop: AI + Expert Oversight

Every campaign runs under a Human-in-the-Loop (HITL) framework, ensuring the balance of automation and GTM expertise. The campaign engine is supported by real humans with deep expertise in GTM systems, making the service resilient, customizable, and highly contextual.

What this means for the DigiCloud team:

No DIY configurations — Our team handles all technical setup, infrastructure, and sequencing logic. 
No risk of failure
— If the AI agent cannot process a domain, extract signals, or validate contacts, our human experts step in immediately.

Identified Pipeline (Result) 

In this sprint we could identify 50+ accounts that are in fits show signal level hot and fits ICP fit.

With a 1% conversion rate and ACV of 25K, this totals to X amount of identified pipeline in one week

What’s Next: Scaling the Agentic GTM Model

DigiCloud plans to expand AI-led outreach into additional verticals like BFSI and healthcare.

Upcoming pilots include:

  • Multi-channel orchestration (email + LinkedIn + Meta ads).
  • Real-time signal tracking.
  • Human-in-the-loop AI coaching for adaptive messaging.

This isn’t about replacing SDRs – it’s about giving them superpowers and 10x outbound

Final Thoughts

Agents are redefining how GTM teams scale moving from static workflows to systems that think, act, and improve themselves

DigiCloud’s success shows what happens when enterprise automation meets AI-led GTM: less manual grind, more pipeline, and faster revenue cycles.

Stay updated on everything sales by signing up for our newsletter.

We'll let you know when something new happens in the sales life.
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Oops! Something went wrong while submitting the form.

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Convert!

How DigiCloud Scaled Pipeline with the GTM Agent

If you're targeting customer service managers, than you'll need a pitch that completely resonates with them.

But how do you write emails that strike are a perfect balance between promoting your business but not being too self-centered?

In this article, Sacha, CEO of Growth Room, shows how social proof helps you transform a cold email into a powerful tool that books meetings!

Cold email mistakes to avoid if you want to book more meetings

Here's an example of a cold email that targets customer service (CS) managers in e-commerce to sell an AI-powered CS platform 👇

Here are Sacha’s insights on what needs to be improved to get more replies:

Mistake  #1 → Too promotional subject line

Avoid using popular marketing and sales keywords such as “boost”, “customer service”, and “AI” which won’t make your cold email stand out in prospects’ inboxes.

Mistake #2 → Self-centered intro line

The intro line should catch prospects’ attention by talking about them and what you can do for them. Talking about yourself won’t bring them value and interest them in reading the rest of your email.

Mistake #3 → Not-visible CTA

Because your prospects usually scan emails before reading them, adding a space line before the ending line will make their next step more clear.

Mistake #4 → Spam words

If you want to ensure your messaging gets through, avoid using spam words like “free”. Those words trigger the spam filters and land your emails in the spam folder where your target audience can’t read them.

How to write a cold email for a high conversion rate

Here is how Sacha would rewrite the previous cold email and his tips for booking more meetings!

Tip #1 → Focus on your prospect

If you want to get replies to your cold emails - talk about their company, compliment them, and ensure the majority of your email is focused on them and how to achieve their goals.

Tip #2 → Give a glimpse of the value you bring

By leveraging social proof, you can showcase prospects’ desired outcomes and tease them into replying. Mention clients and their results from relevant industries to build trust and credibility.

Tip #3 → Position yourself as an expert

Position yourself as a problem solver. Once you show your leads that you understand their pain point and know how to solve it, it will make your product/service more relevant.

Tip #4 → Non-intrusive CTA

Instead of talking about demos, ask for less effort and talk about catching up over a call/meeting. It will sound less salesy and push your prospects to reply.


The key takeaways

Here are Sacha’s tips for effective cold emailing to sell AI-powered platforms to e-commerce CS managers:

-> Focus on the recipient, highlighting their company and goals
-> Utilize social proof relevant to their industry to establish trust
-> Position yourself as a solution to their specific challenges
-> Use a non-intrusive call-to-action, like suggesting a casual call or meeting instead of demo

Do cold emails work?

Cold emails work effectively when they are targeted, personalized, clear, and part of a well-thought sales strategy.

Here are 5 best practices that will make your cold outreach effective and help you get results:

1. Find target audience

Cold emails can be effective when they are highly targeted. This means understanding the recipient's industry, role, and potential needs, and then crafting an email that speaks directly to those factors.

2. Personalize

A key element of successful cold emails is personalization. This goes beyond just using the recipient's name; it involves tailoring the message to address their specific challenges or interests.

3. Offer a clear value proposition

The effectiveness of a cold email is often tied to its clarity. As the majority of recipients first scan cold emails, they are more likely to engage with the ones that get to the point quickly and offer a clear value proposition.

4. Follow-up

Persistence in cold outreach pays off! Follow-up emails, when done respectfully and increasing the value, can boost the chances of getting a reply.

5. Track right metrics

The success of cold emails should be measured not just by open or response rates, but also by the quality of the interactions they initiate (e.g., established connections, closed deals)

Who is Salesloft for

Salesloft can be used in Large Enterprises, Mid Size Business, Non Profit, Public Administrations, and Small Businesses.

It was built for the entire revenue teams to optimize customer journey:

  • Sales development representatives
  • Account Executives
  • Full-Cycle reps
  • Account Managers
  • Customer Support reps, and their managers

DigiCloud’s GTM team shares how they joined the Agentic Marketing movement — scaling outbound and pipeline generation by deploying their first GTM Agent.

About DigiCloud

DigiCloud is a Salesforce powerhouse reshaping enterprise automation. It has scaled rapidly, serving over 120 clients across more than 12 industries, backed by a 100+ member team and a portfolio of 20+ proprietary Salesforce accelerators.

Its standout projects include a complete quote-to-cash automation rollout for a global forging OEM, integrating Salesforce CPQ and QlikView to drive top-line impact and forecasting accuracy. With revenue in the multi-crore range and active hiring across Pune, Noida, and international hubs, DigiCloud is building deep vertical expertise and execution muscle in manufacturing, healthcare, and BFSI.

As its accelerator suite gains traction and enterprise clients double down on process transformation, DigiCloud is establishing itself as a mission-critical partner for scaling customer operations and one of the most compelling firms redefining how Salesforce is delivered in high-stakes industries.

The Challenge: Manual Outbound and Missed Opportunities

With a lean GTM team, DigiCloud’s outbound relied heavily on manual effort – researching accounts, finding contacts, and crafting personalized outreach.
Teams want to know: Which accounts show buying signals? Which ones convert? Without a system, outbound becomes guesswork. That’s where GTM agents step in—automating this entire flow with clarity on what’s working and why.

The Solution: Building an AI-Driven GTM Engine

DigiCloud had a lean GTM team, so they built an acquisition system that must have everything in one place.

Here’s what the team unlocked

  • Access to 15+ curated account databases
  • Signal-based TAM segmentation
  • Automated enrichment, scoring, and qualification
  • Personalized 1:1 icebreakers and contextual follow-ups
  • CRM sync and campaign scheduling – all in one system

Problem Scenario

Digicloud was trying to identify companies that resemble their ideal customers — Salesforce-using organizations led by Directors, based in the USA, and with 100+ employees. These signals indicate direct access to decision-makers, readiness for process automation, and the scale that demands Salesforce customization. The challenge lies in filtering for companies that not only use Salesforce but also struggle to achieve sales and service efficiency. By narrowing down these signals, Digicloud can focus their outreach on accounts where their solution is most urgent and impactful. This ensures faster sales cycles and better-qualified leads.

Solution Stack

The GTM Agent acts like a full-time SDR – autonomously finding, enriching, and qualifying accounts that fit DigiCloud’s ICP. Act quickly to book meetings within the next 10 days, as these accounts are prime for conversion right now.

Signals  

Signal 1: Lookalikes of existing customers — Salesforce-using companies led by Directors
Signal 2:
Companies headquartered in the USA
Signal 3:
Companies with 100+ employees (mid-sized or scaling teams)

Now, let’s take a look at how the GTM Agent put this into action.

GTM Agent Process and Steps

The GTM Agent targeted accounts matching the above signals and turned high-intent leads into warm conversations—without any manual follow-ups from the founder. This gave the team bandwidth to focus on closing, while outbound ran on autopilot.

Challenge: The manual, time-intensive process of finding companies actively hiring.

Solution: A custom AI workflow implemented to automate lead identification, research, and qualification.

Let’s take a look at the flow run by the AI Agent for DigiCloud

DigiCloud AI Agent Process and Steps

The DigiCloud custom AI workflow process starts with a simple input, much like what a human SDR would begin with — basic details about one or more companies. From there, the AI agent searches the public web to identify lookalike companies and enriches them with firmographic data such as location, size, and Salesforce usage.

Next, it identifies relevant decision-makers (Sr. Execs, Directors) and enriches their profiles with verified email addresses. Once the contacts are ready, the system automatically pushes this enriched data into your CRM or email sequencer (like Smartlead), setting the stage for targeted outbound campaigns.

This end-to-end automation helps sales teams skip hours of manual research and focus only on high-probability conversations.

What Worked Best For The DigiCloud Team

Human-in-the-Loop: AI + Expert Oversight

Every campaign runs under a Human-in-the-Loop (HITL) framework, ensuring the balance of automation and GTM expertise. The campaign engine is supported by real humans with deep expertise in GTM systems, making the service resilient, customizable, and highly contextual.

What this means for the DigiCloud team:

No DIY configurations — Our team handles all technical setup, infrastructure, and sequencing logic. 
No risk of failure
— If the AI agent cannot process a domain, extract signals, or validate contacts, our human experts step in immediately.

Identified Pipeline (Result) 

In this sprint we could identify 50+ accounts that are in fits show signal level hot and fits ICP fit.

With a 1% conversion rate and ACV of 25K, this totals to X amount of identified pipeline in one week

What’s Next: Scaling the Agentic GTM Model

DigiCloud plans to expand AI-led outreach into additional verticals like BFSI and healthcare.

Upcoming pilots include:

  • Multi-channel orchestration (email + LinkedIn + Meta ads).
  • Real-time signal tracking.
  • Human-in-the-loop AI coaching for adaptive messaging.

This isn’t about replacing SDRs – it’s about giving them superpowers and 10x outbound

Final Thoughts

Agents are redefining how GTM teams scale moving from static workflows to systems that think, act, and improve themselves

DigiCloud’s success shows what happens when enterprise automation meets AI-led GTM: less manual grind, more pipeline, and faster revenue cycles.

Stay updated on everything sales by signing up for our newsletter.

We'll let you know when something new happens in the sales life.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Call to action

This section uses a container element to ensure the content looks right on every device. It’s centered with the class “Centered Container.”

Convert!

How DigiCloud Scaled Pipeline with the GTM Agent

Table of Contents
Background
How it works?
Design your own
Customization
Choose from Two options

DigiCloud’s GTM team shares how they joined the Agentic Marketing movement — scaling outbound and pipeline generation by deploying their first GTM Agent.

About DigiCloud

DigiCloud is a Salesforce powerhouse reshaping enterprise automation. It has scaled rapidly, serving over 120 clients across more than 12 industries, backed by a 100+ member team and a portfolio of 20+ proprietary Salesforce accelerators.

Its standout projects include a complete quote-to-cash automation rollout for a global forging OEM, integrating Salesforce CPQ and QlikView to drive top-line impact and forecasting accuracy. With revenue in the multi-crore range and active hiring across Pune, Noida, and international hubs, DigiCloud is building deep vertical expertise and execution muscle in manufacturing, healthcare, and BFSI.

As its accelerator suite gains traction and enterprise clients double down on process transformation, DigiCloud is establishing itself as a mission-critical partner for scaling customer operations and one of the most compelling firms redefining how Salesforce is delivered in high-stakes industries.

The Challenge: Manual Outbound and Missed Opportunities

With a lean GTM team, DigiCloud’s outbound relied heavily on manual effort – researching accounts, finding contacts, and crafting personalized outreach.
Teams want to know: Which accounts show buying signals? Which ones convert? Without a system, outbound becomes guesswork. That’s where GTM agents step in—automating this entire flow with clarity on what’s working and why.

The Solution: Building an AI-Driven GTM Engine

DigiCloud had a lean GTM team, so they built an acquisition system that must have everything in one place.

Here’s what the team unlocked

  • Access to 15+ curated account databases
  • Signal-based TAM segmentation
  • Automated enrichment, scoring, and qualification
  • Personalized 1:1 icebreakers and contextual follow-ups
  • CRM sync and campaign scheduling – all in one system

Problem Scenario

Digicloud was trying to identify companies that resemble their ideal customers — Salesforce-using organizations led by Directors, based in the USA, and with 100+ employees. These signals indicate direct access to decision-makers, readiness for process automation, and the scale that demands Salesforce customization. The challenge lies in filtering for companies that not only use Salesforce but also struggle to achieve sales and service efficiency. By narrowing down these signals, Digicloud can focus their outreach on accounts where their solution is most urgent and impactful. This ensures faster sales cycles and better-qualified leads.

Solution Stack

The GTM Agent acts like a full-time SDR – autonomously finding, enriching, and qualifying accounts that fit DigiCloud’s ICP. Act quickly to book meetings within the next 10 days, as these accounts are prime for conversion right now.

Signals  

Signal 1: Lookalikes of existing customers — Salesforce-using companies led by Directors
Signal 2:
Companies headquartered in the USA
Signal 3:
Companies with 100+ employees (mid-sized or scaling teams)

Now, let’s take a look at how the GTM Agent put this into action.

GTM Agent Process and Steps

The GTM Agent targeted accounts matching the above signals and turned high-intent leads into warm conversations—without any manual follow-ups from the founder. This gave the team bandwidth to focus on closing, while outbound ran on autopilot.

Challenge: The manual, time-intensive process of finding companies actively hiring.

Solution: A custom AI workflow implemented to automate lead identification, research, and qualification.

Let’s take a look at the flow run by the AI Agent for DigiCloud

DigiCloud AI Agent Process and Steps

The DigiCloud custom AI workflow process starts with a simple input, much like what a human SDR would begin with — basic details about one or more companies. From there, the AI agent searches the public web to identify lookalike companies and enriches them with firmographic data such as location, size, and Salesforce usage.

Next, it identifies relevant decision-makers (Sr. Execs, Directors) and enriches their profiles with verified email addresses. Once the contacts are ready, the system automatically pushes this enriched data into your CRM or email sequencer (like Smartlead), setting the stage for targeted outbound campaigns.

This end-to-end automation helps sales teams skip hours of manual research and focus only on high-probability conversations.

What Worked Best For The DigiCloud Team

Human-in-the-Loop: AI + Expert Oversight

Every campaign runs under a Human-in-the-Loop (HITL) framework, ensuring the balance of automation and GTM expertise. The campaign engine is supported by real humans with deep expertise in GTM systems, making the service resilient, customizable, and highly contextual.

What this means for the DigiCloud team:

No DIY configurations — Our team handles all technical setup, infrastructure, and sequencing logic. 
No risk of failure
— If the AI agent cannot process a domain, extract signals, or validate contacts, our human experts step in immediately.

Identified Pipeline (Result) 

In this sprint we could identify 50+ accounts that are in fits show signal level hot and fits ICP fit.

With a 1% conversion rate and ACV of 25K, this totals to X amount of identified pipeline in one week

What’s Next: Scaling the Agentic GTM Model

DigiCloud plans to expand AI-led outreach into additional verticals like BFSI and healthcare.

Upcoming pilots include:

  • Multi-channel orchestration (email + LinkedIn + Meta ads).
  • Real-time signal tracking.
  • Human-in-the-loop AI coaching for adaptive messaging.

This isn’t about replacing SDRs – it’s about giving them superpowers and 10x outbound

Final Thoughts

Agents are redefining how GTM teams scale moving from static workflows to systems that think, act, and improve themselves

DigiCloud’s success shows what happens when enterprise automation meets AI-led GTM: less manual grind, more pipeline, and faster revenue cycles.